No problem printing documents usually but today a document received online comes from the printer as a blank page! Tried several times with the same result. Am using a Canon TS5151 via WiFi from my iMac OS 10.13.4. Any suggestions?
It's a pdf, displayed in Preview with no blank pages until page 12, 14 and 27. I select the page in the side bar which is required for printing, this appears in the main window. I then bring up the print dialogue box, click pages 1 to 1, or the page number required. Click 'Print' and out slides a blank sheet!
Have tried to print different page numbers but blanks come out each time. Other pdf documents are printing normally. Strange.
Thanks Mick and Doug. This morning I tried printing two short ranges, 1-3 and 3-5 but with the same result - blank pages! Then I 'Saved as' and applied a different name for the pdf to the desktop. When I opened the renamed document there was another interesting result - all pages were blank!!
The original pdf came from the AA about our home insurance as an email attachment. I dragged that to the desktop and the icon has a 'lock' image on it. When I double-click, the pdf opens with the words, "This document is password protected, please enter the password below". That means in a small window for the password, which the AA gave me and which opens the document.
I phoned the AA about the failure to print and the reply was, in effect, that is my problem! They offered to turn my preferences back to paper documents. I may do that if all else fails.
Problem solved! Thanks to Doug, via FaceTime, he suggested I open the document with Adobe Acrobat Reader and print from there. Hey Presto! It worked.
Many thanks Doug.
Roy Rainford 