2018-06-01T14:42:02+01:00 Zend_Feed_Writer https://www.augwessex.org.uk/discussions/view/1585 AUGW info@augwessex.org.uk https://www.augwessex.org.uk/ 2018-05-31T12:59:15+01:00 https://www.augwessex.org.uk/discussions/view/1585#7624 Roy Rainford info@augwessex.org.uk https://www.augwessex.org.uk/ No problem printing documents usually but today a document received online comes from the printer as a blank page! Tried several times with the same result. Am using a Canon TS5151 via WiFi from my iMac OS 10.13.4. Any suggestions? 2018-05-31T15:27:31+01:00 https://www.augwessex.org.uk/discussions/view/1585#7625 Mick Burrell info@augwessex.org.uk https://www.augwessex.org.uk/ What format is the document; what application are you using to display then print it; does it have any blank pages at all? 2018-05-31T19:57:25+01:00 https://www.augwessex.org.uk/discussions/view/1585#7626 Roy Rainford info@augwessex.org.uk https://www.augwessex.org.uk/ It's a pdf, displayed in Preview with no blank pages until page 12, 14 and 27. I select the page in the side bar which is required for printing, this appears in the main window. I then bring up the print dialogue box, click pages 1 to 1, or the page number required. Click 'Print' and out slides a blank sheet! Have tried to print different page numbers but blanks come out each time. Other pdf documents are printing normally. Strange. 2018-05-31T22:26:28+01:00 https://www.augwessex.org.uk/discussions/view/1585#7627 Mick Burrell info@augwessex.org.uk https://www.augwessex.org.uk/ Have you tried printing a short range of pages e.g. 1-3? If so, do you get any printing, three blank sheets or just one? 2018-06-01T09:29:54+01:00 https://www.augwessex.org.uk/discussions/view/1585#7628 Douglas Cheney info@augwessex.org.uk https://www.augwessex.org.uk/ With the PDF open in Preview go to the file menu hold down the alt key and select save as and save as a slightly different name and try printing again 2018-06-01T10:30:40+01:00 https://www.augwessex.org.uk/discussions/view/1585#7629 Roy Rainford info@augwessex.org.uk https://www.augwessex.org.uk/ Thanks Mick and Doug. This morning I tried printing two short ranges, 1-3 and 3-5 but with the same result - blank pages! Then I 'Saved as' and applied a different name for the pdf to the desktop. When I opened the renamed document there was another interesting result - all pages were blank!! The original pdf came from the AA about our home insurance as an email attachment. I dragged that to the desktop and the icon has a 'lock' image on it. When I double-click, the pdf opens with the words, "This document is password protected, please enter the password below". That means in a small window for the password, which the AA gave me and which opens the document. I phoned the AA about the failure to print and the reply was, in effect, that is my problem! They offered to turn my preferences back to paper documents. I may do that if all else fails. 2018-06-01T14:42:02+01:00 https://www.augwessex.org.uk/discussions/view/1585#7630 Roy Rainford info@augwessex.org.uk https://www.augwessex.org.uk/ Problem solved! Thanks to Doug, via FaceTime, he suggested I open the document with Adobe Acrobat Reader and print from there. Hey Presto! It worked. Many thanks Doug.