Lionel OgdenI have been trying to help friend who has an elderly iPad and finds that although she can receive email, she cannot send it. Her ISP is Plusnet and her email account is IMAP. We have checked the passwords in the settings on the iPad, but when she tries to send an email there is the message "there was an error trying to connect to this email account". Frustratingly it does not say what the error is. I did wonder whether the email account could be blocked because our friend has lots of stored emails.
Any one have any further suggestions?