Roy RainfordUsing my iCloud email address to send to a friend with an AOL address, he doesn’t see my messages. I contacted Apple support online and they think the problem is at his end since all my ’sent’ emails appear in my iCloud account. I have to convince him (and myself) about this and want to identify the problem. Would any member using AOL allow me to send them an email to test this?
My Mail version is 11.5 and my iMac v 10.13..6 High Sierra. My friend uses an iPhone 11 on iOS 13.3.
I have tried sending him emails from my iPad but with the same negative result. My emails to other addresses appear to be be received. I haven’t yet identified the date when friend stopped seeing my emails. Am trying to see if the problem occurred when he upgraded to an iPhone 11.