2012-08-18T10:19:40+01:00 Zend_Feed_Writer https://www.augwessex.org.uk/discussions/view/800 AUGW info@augwessex.org.uk https://www.augwessex.org.uk/ 2012-08-17T15:35:18+01:00 https://www.augwessex.org.uk/discussions/view/800#3543 Mark Ford info@augwessex.org.uk https://www.augwessex.org.uk/ SendCan't contain my delighted surprise so am sharing it! I was poddleing about in support documents trying to understand Primary and Secondary iCloud Accounts and MobileMe syncing and becoming more and more mystified and humiliated when I decided to try the offer of personal support that I found at the bottom of the screen. I have used it in the past and typing about problems is very difficult but I thought .... So I filled in the form entered my machine Serial Number [did you know how to find such a thing?] my name and phone number [sic]. Pressed Send My phone rang ... and there was Rick from Apple asking how he could help, in person .. on the phone .. at no cost! He spent three quarters of an hour with me and now I know all about it! What a service. This is the link: phone back support Mark 2012-08-18T10:19:40+01:00 https://www.augwessex.org.uk/discussions/view/800#3544 Roy Rainford info@augwessex.org.uk https://www.augwessex.org.uk/ Thanks Mark. The site could be useful - almost as good as WAGS but not quite:-) Just a minor point - on opening your link I noticed the language setting at the top LHS was on US English and it is easy to change to UK.