2021-07-22T15:06:25+01:00 Zend_Feed_Writer https://www.augwessex.org.uk/discussions/view/1982 AUGW info@augwessex.org.uk https://www.augwessex.org.uk/ 2021-07-20T15:16:05+01:00 https://www.augwessex.org.uk/discussions/view/1982#9805 Roy Rainford info@augwessex.org.uk https://www.augwessex.org.uk/ On my iMac I have erased the HD using Disk Utility Recovery and am now trying to reinstall OS High Sierra. I get a popup saying, "The recovery server could not be contacted". Help please, what should I try? 2021-07-21T10:25:59+01:00 https://www.augwessex.org.uk/discussions/view/1982#9810 Mick Burrell info@augwessex.org.uk https://www.augwessex.org.uk/ I suspect that's a temporary glitch - try again. If it fails, contact Apple and ask for a link to High Sierra (I doubt it would be available on the App Store) 2021-07-21T12:08:51+01:00 https://www.augwessex.org.uk/discussions/view/1982#9812 Roy Rainford info@augwessex.org.uk https://www.augwessex.org.uk/ Thanks Mick. It failed again but then I remembered your preference for cable connections. I connected iMac to Router via ethernet cable and it works!! 2021-07-21T12:29:50+01:00 https://www.augwessex.org.uk/discussions/view/1982#9815 Tony Still info@augwessex.org.uk https://www.augwessex.org.uk/ Phew! 2021-07-21T13:02:59+01:00 https://www.augwessex.org.uk/discussions/view/1982#9817 Rick Churchill info@augwessex.org.uk https://www.augwessex.org.uk/ I am supposing that it "forgets" the wifi codes when the disc is erased so if you were selling it then this information would not go to the new owner. 2021-07-21T18:48:55+01:00 https://www.augwessex.org.uk/discussions/view/1982#9820 Roy Rainford info@augwessex.org.uk https://www.augwessex.org.uk/ A logical supposition Rick thanks since I can't access the internet without the ethernet cable connection. 2021-07-21T22:37:50+01:00 https://www.augwessex.org.uk/discussions/view/1982#9821 Rick Churchill info@augwessex.org.uk https://www.augwessex.org.uk/ When you sell it don't include a long ethernet cable else they'll still be able to use your internet connection! 2021-07-22T11:58:56+01:00 https://www.augwessex.org.uk/discussions/view/1982#9823 Euan Williams info@augwessex.org.uk https://www.augwessex.org.uk/ Ethernet cables Yay!! You can also reinstall over the internet using start-up key codes see this support page this support page. btw. Lion and Mountain Lion were recently made 'free' from Apple support. 2021-07-22T15:06:25+01:00 https://www.augwessex.org.uk/discussions/view/1982#9824 Roy Rainford info@augwessex.org.uk https://www.augwessex.org.uk/ Thanks Euan. That is the support page I was using when a pop-up said, "The recovery server could not be contacted". It seems that, because the HD had been erased, internet access wasn't possible until I used the ethernet cable connection. I was using start-up keys on the iMac whilst under guidance in an online chat with Apple Support, using my MacBook Pro.