2020-05-04T12:15:56+01:00 Zend_Feed_Writer https://www.augwessex.org.uk/discussions/view/1820 AUGW info@augwessex.org.uk https://www.augwessex.org.uk/ 2020-05-03T14:56:19+01:00 https://www.augwessex.org.uk/discussions/view/1820#8978 Roy Rainford info@augwessex.org.uk https://www.augwessex.org.uk/ Asking Siri fails on my iMac. The response is, "Siri was unable to hear you". I have checked Sound prefs, microphone and volume controls. Ask Siri is enabled. Any suggestions? Using OS High Sierra. 2020-05-03T15:39:02+01:00 https://www.augwessex.org.uk/discussions/view/1820#8979 Mick Burrell info@augwessex.org.uk https://www.augwessex.org.uk/ When you say you've checked the microphone, do you mean you've checked that it's on or that it works because you can see the level meter going up and down in System Prefs as you speak? If you've checked in Sys prefs and can't make the sound meter move try: 1) Reset the SMC - Apple's Instructions 2) Reset the PRAM of NVRAM - Apple's Instructions Oh, and no idea why this should work - check your speakers aren't muted! 2020-05-03T19:11:44+01:00 https://www.augwessex.org.uk/discussions/view/1820#8983 Roy Rainford info@augwessex.org.uk https://www.augwessex.org.uk/ The level meter moves when I speak to Siri and the speakers are on near full volume. 2020-05-03T23:08:30+01:00 https://www.augwessex.org.uk/discussions/view/1820#8984 Mick Burrell info@augwessex.org.uk https://www.augwessex.org.uk/ And resetting SMC & NVRAM didn't work? 2020-05-04T10:06:34+01:00 https://www.augwessex.org.uk/discussions/view/1820#8985 Drew McFarlane info@augwessex.org.uk https://www.augwessex.org.uk/ As a last resort, might I suggest that you contact Apple Support, they may be able to talk you through a solution. 2020-05-04T12:15:56+01:00 https://www.augwessex.org.uk/discussions/view/1820#8987 Roy Rainford info@augwessex.org.uk https://www.augwessex.org.uk/ Success! After resetting NVRAM it works. Thanks Mick. Thanks Drew, Apple Support would have been next!