2016-01-19T13:23:36+00:00 Zend_Feed_Writer https://www.augwessex.org.uk/discussions/view/1276 AUGW info@augwessex.org.uk https://www.augwessex.org.uk/ 2016-01-18T20:59:27+00:00 https://www.augwessex.org.uk/discussions/view/1276#5846 Lionel Ogden info@augwessex.org.uk https://www.augwessex.org.uk/ Returning items to Amazon is usually a pretty trouble free experience (returning to Amazon market place traders can sometimes be more tricky). However when something becomes faulty some time after the original 30 days it can be frustrating trying to find someone to talk to. Members who are having this experience may find this phone number useful 08004 961081 . This is the Amazon uk customer service number whom I found very helpful. 2016-01-19T09:31:12+00:00 https://www.augwessex.org.uk/discussions/view/1276#5851 Mick Burrell info@augwessex.org.uk https://www.augwessex.org.uk/ As an aside, has anyone noticed how delivery is taking much longer than it used to - unless you pay for Prime? 2016-01-19T11:27:45+00:00 https://www.augwessex.org.uk/discussions/view/1276#5852 Roy Rainford info@augwessex.org.uk https://www.augwessex.org.uk/ Yes I find 'Standard' delivery taking longer and also care is needed when clicking 'add to basket' because 'Prime' is default on a month's free trial but then you are in it if used within that month. 2016-01-19T12:35:12+00:00 https://www.augwessex.org.uk/discussions/view/1276#5853 John Surtees info@augwessex.org.uk https://www.augwessex.org.uk/ A definite downturn in the quality of their service. After being caught out a couple of times and not wanting to buy other bits and pieces to take the purchase above the minimum for free delivery. Wherever possible we are now using eBay. 2016-01-19T13:23:36+00:00 https://www.augwessex.org.uk/discussions/view/1276#5854 Trevor Hewson info@augwessex.org.uk https://www.augwessex.org.uk/ Can't say I've noticed any real deterioration in Super Saver delivery times but I do wish there was a 'Stop pushing Prime down my throat or I'll go elsewhere' button!