2015-05-22T23:16:53+01:00 Zend_Feed_Writer https://www.augwessex.org.uk/discussions/view/1202 AUGW info@augwessex.org.uk https://www.augwessex.org.uk/ 2015-05-14T22:20:28+01:00 https://www.augwessex.org.uk/discussions/view/1202#5427 Michael Corgan info@augwessex.org.uk https://www.augwessex.org.uk/ In my battery of email addresses two are IMAP. And though no settings have been changed I am getting messages to say that mail cannot be received on either of them and that the email program - Entourage - cannot connect to the network. However, email is working normally on the POP accounts. Would there be a common reason for these two accounts not working properly? 2015-05-15T11:30:23+01:00 https://www.augwessex.org.uk/discussions/view/1202#5428 Mick Burrell info@augwessex.org.uk https://www.augwessex.org.uk/ The message may be a red herring. Are you running Office 2008 on Snow Leopard? 2015-05-15T16:00:26+01:00 https://www.augwessex.org.uk/discussions/view/1202#5429 Michael Corgan info@augwessex.org.uk https://www.augwessex.org.uk/ Yes I am.But have been while the IMAP accounts were working perfectly. Would changing to Outlook cure this problem? And if so, why? 2015-05-15T16:43:48+01:00 https://www.augwessex.org.uk/discussions/view/1202#5430 Michael Corgan info@augwessex.org.uk https://www.augwessex.org.uk/ Well, using Outlook from Office 11 has done the trick. It has also given me a bonus of two sets of folders and messages.... One that has nothing later than 2014, the other up-to-date. Wish there was a way of swiftly deleting all those duplicates! 2015-05-15T22:42:33+01:00 https://www.augwessex.org.uk/discussions/view/1202#5431 Michael Corgan info@augwessex.org.uk https://www.augwessex.org.uk/ Sadly Outlook didn't do the trick after all. Both IMAP accounts wanted passwords (but why, after a period of running well without them). I entered the passwords, and the accounts are both working again - for the moment! 2015-05-16T10:35:51+01:00 https://www.augwessex.org.uk/discussions/view/1202#5432 Mick Burrell info@augwessex.org.uk https://www.augwessex.org.uk/ I don't know my way around Outlook (or Entourage) but if it's just a password issue, you could try deleting it/them from the login keychain then fetching mail, entering them when asked (ticking the box to remember) and check that the new entry in the keychain has the current date & time. 2015-05-22T10:30:05+01:00 https://www.augwessex.org.uk/discussions/view/1202#5436 Mick Burrell info@augwessex.org.uk https://www.augwessex.org.uk/ No more reports - is everything now working? Did you do anything or did it just cure itself? 2015-05-22T19:31:32+01:00 https://www.augwessex.org.uk/discussions/view/1202#5437 Michael Corgan info@augwessex.org.uk https://www.augwessex.org.uk/ Hi Mick As I said above, entering the passwords seems to have done the trick, and fingers crossed, all accounts are working now. Thanks for asking 2015-05-22T23:16:53+01:00 https://www.augwessex.org.uk/discussions/view/1202#5438 Mick Burrell info@augwessex.org.uk https://www.augwessex.org.uk/ I think it would have gone wrong by now if that hadn't fixed it.