2014-06-12T20:37:18+01:00 Zend_Feed_Writer https://www.augwessex.org.uk/discussions/view/1056 AUGW info@augwessex.org.uk https://www.augwessex.org.uk/ 2014-05-15T15:26:36+01:00 https://www.augwessex.org.uk/discussions/view/1056#4677 David Whitton info@augwessex.org.uk https://www.augwessex.org.uk/ I keep several documents in iBooks on my iPad 3. Camera instruction manuals, minutes of meetings etc. I tried to open it this morning and all I get in that app is a grey screen in about six different shades of colour. How can I get things back to normal? David Whitton 2014-05-15T23:07:38+01:00 https://www.augwessex.org.uk/discussions/view/1056#4678 Euan Williams info@augwessex.org.uk https://www.augwessex.org.uk/ Hi David, a quick Google for this issue turned up the following "this solved my question" response https://discussions.apple.com/message/17357968#17357968 Quote King_Penguin West Sussex, UK This solved my question Re: I downloaded a book on iBook and when I opened it all I got was a gray screen and I can't go back to my library. Help! How do I get rid of the gray screen and go back to my library? 21-Jan-2012 09:50 (in response to Cofirst) If tapping the book doesn't give a button at the top left to go back to your Library, then try closing the iBooks app completely and see if it works when you re-open it : from the home screen (i.e. not with iBooks 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iBooks app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the task bar. If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. Unquote Try it and let us know... 2014-05-16T09:51:41+01:00 https://www.augwessex.org.uk/discussions/view/1056#4680 Mick Burrell info@augwessex.org.uk https://www.augwessex.org.uk/ Minor addition - in iOS7 you no longer press & hold to make apps wobble to then close, you press the home screen button twice then select the app in the row that displays and swipe it upwards. 2014-05-16T22:00:32+01:00 https://www.augwessex.org.uk/discussions/view/1056#4683 David Whitton info@augwessex.org.uk https://www.augwessex.org.uk/ Dear Mick and Euan, Thanks for your comments. I had to take a visitor to Exeter Airport this morning and took the opportunity to call in at the Apple store. Larger, more open and relaxed than Southampton. By the time I left home iTunes was also not responding with similar problems and Pages was performing oddly. In Exeter they appeared perplexed and decided to download my data, which I had not been able to find a method of copying, put the iPad back to factory settings and then re-establish my settings and reload my data. It involved a significant proportion of the staff and they were not able to tell me what had occurred to generate the problem. A nerve wracking morning which I hope is not repeated. All seems to function now. But thank you for your suggestions which I will store against future need - which I hope to be unlikely! David 2014-05-17T10:48:02+01:00 https://www.augwessex.org.uk/discussions/view/1056#4684 Euan Williams info@augwessex.org.uk https://www.augwessex.org.uk/ hmmmm… just wondering — and David, I’m NOT suggesting that this is actually what you did, just a whimsical thought. Sometimes a software crash can be compounded by fervent attempts to bully the software into submission, rather than simply restarting straight away. If your computer tech. is at odds with itself, the least useful thing to do is to keep pressing buttons — a technique born of frustration which just confuses the rest of the software even more, and makes recovery more difficult. A better policy is to back off, reset or restart and try again, maybe using some sort of repair utility such as (on the Mac) Disk Utility. Childcare professionals (as well as nutritionists) would probably reject the Pepper Soup wisdom of the Duchess (in Lewis Carroll’s Alice’s Adventures in Wonderland) and certainly the stubbornly patient head teacher Mr Drew would advocate a different approach: “Speak roughly to your little boy and beat him when he sneezes he only does it to annoy because he knows it teases. I speak severely to my boy I beat him when he sneezes for he can thoroughly enjoy the pepper when he pleases.” http://en.wikipedia.org/wiki/Duchess_(Alice's_Adventures_in_Wonderland) Enjoy... 2014-05-17T22:17:42+01:00 https://www.augwessex.org.uk/discussions/view/1056#4686 David Whitton info@augwessex.org.uk https://www.augwessex.org.uk/ I am, of course, very considerate of my equipment! Actually in this case there was little time between being aware of a problem and being asked to go to Exeter Airport. Not really time to find the pepper pot. But seriously, I have found few apps or other methods of examining the entrails of iPads. 2014-06-12T20:37:18+01:00 https://www.augwessex.org.uk/discussions/view/1056#4725 Lionel Ogden info@augwessex.org.uk https://www.augwessex.org.uk/ Now that was a trick I missed when my boys were little. Perhaps that is why the all use now use PCs.